I needed an oil change and saw a special price advertised on a sign outside the facility. I expected a hard sell on additional services, but was pleasantly surprised when I was shown a leaky axle boot but was not pressured to have it repaired there. As an experienced backyard mechanic, I know that the torn boot will eventually cause the CV joint inside it to fail, so Repair One was doing me a service by pointing this out and offering to repair it. The staff was professional and courteous, and the wait time was reasonable, especially since they were very busy. I will be going back to this shop!